3bd games Terms and Conditions

General Terms and Applicability

These Terms and Conditions ("Terms") apply to all services, products, and features of the 3bd games platform. By browsing this site, creating an account, or participating in any game, you are considered to have automatically accepted these Terms.

3bd games is an online gaming and betting platform that operates casino games, slots, live casino, sports betting, and other entertainment gaming services. These Terms apply in both English and Bengali; in the event of any conflict, the Bengali version will be considered authoritative.

1.1 Definitions

• "Platform" — The 3bd games website, mobile app, and all related services.
• "User" — Any person who has created or is attempting to create an account on the platform.
• "Account" — A personal account registered on 3bd games.
• "Funds" — Real money deposited into a user's account.
• "Bonus" — Additional balance granted under the terms of a promotional offer.

1.2 Right to Amend

3bd games reserves the right to change, add to, or remove any part of these Terms at any time. Users will be notified of any changes through the platform. Continued use of the platform after any change will be taken as acceptance of the updated Terms.

Account Registration and Eligibility

2.1 Eligibility Requirements for Registration

The following conditions must be met to create an account on 3bd games:

• The applicant must be at least 21 years of age.
• All information provided at the time of registration must be true, accurate, and complete.
• Each individual may open only one account.
• If multiple members of the same household operate separate accounts from a single device or network, each account will be verified individually.

2.2 Identity Verification (KYC)

3bd games reserves the right to verify a user's identity at any time if deemed necessary. Users may be asked to provide a copy of a national ID card, passport, or other government-issued identification. Withdrawals may be temporarily suspended until verification is complete.

2.3 Updating Account Information

It is the user's own responsibility to update any changes to personal information — such as mobile number, email, or banking details — in account settings without delay. 3bd games will not be held responsible for any financial loss resulting from outdated information.

Account Security and Usage

Each account is strictly personal. Sharing account login details — username and password — with any third party is strictly prohibited.

3.1 Password Security

• Passwords must be sufficiently strong and should be changed regularly.
• If there is any suspicion of unauthorised access, the support team must be notified immediately.
• The user is responsible for all activity that takes place on their own account.

3.2 Single-Use Policy

If a user creates multiple accounts, those accounts will be closed and funds may be forfeited. If multiple accounts are operated from the same IP address or device, 3bd games may conduct an investigation.

Deposit and Withdrawal Rules

4.1 Deposit Methods and Limits

Methods currently available for depositing funds on 3bd games: bKash, Nagad, Rocket, Upay, and bank transfer (Dutch-Bangla Bank, BRAC Bank, and other major commercial banks). The minimum deposit amount is ৳200.

4.2 Withdrawal Terms

The minimum withdrawal amount is ৳500. Withdrawal requests generally take 5 to 30 minutes to complete. Withdrawal methods are the same as deposit methods: bKash, Nagad, Rocket, Upay, and bank transfer.

• Account verification must be completed before submitting a withdrawal request.
• The required wagering conditions must be met before withdrawing bonus funds.
• The withdrawal method must match the deposit method used.
• Additional documents may be requested under anti-money laundering policies.

4.3 Erroneous Transactions

If an incorrect amount is deposited or withdrawn due to a technical error, 3bd games reserves the right to correct it. Any excess funds credited to a user's account as a result of an error will be reclaimed.

Bonuses and Promotional Offers

5.1 Welcome Bonus

New members will receive a 150% bonus on their first deposit, up to ৳5,000. The wagering requirement for the bonus is 10 times the bonus amount. For example: depositing ৳1,000 gives a ৳1,500 bonus, making the total balance ৳2,500, and to withdraw bonus winnings, a wager of ৳15,000 (৳1,500 × 10) must be completed.

5.2 General Rules for Using Bonuses

• Bonus funds and real funds are tracked separately.
• Each promotional offer has its own terms and conditions, which apply individually.
• Multiple bonuses cannot be active at the same time — unless the promotion's terms state otherwise.
• If evidence of bonus abuse is found, the bonus will be cancelled.
• Bonuses cannot be treated as direct cash — winnings from bonuses are only withdrawable after the wagering conditions have been met.

5.3 Weekly and Seasonal Promotions

3bd games runs weekly reload rewards, festival bonuses, and special weekend offers for regular users. Each offer has its own validity period, minimum deposit limit, and wagering conditions. These conditions are detailed on the relevant promotion page.

Gaming Rules and Fair Play

6.1 Game Outcomes

All game outcomes on the 3bd games platform are determined through a certified Random Number Generator (RNG) system. Game results are not influenced by any previous round. Pragmatic Play, PG Soft, Evolution, JILI, and all other game studios have their own RNG systems.

6.2 Betting Limits

Minimum and maximum betting limits are set for each game and game category. These limits are clearly displayed within the game, and 3bd games reserves the right to change them at any time.

6.3 Sports Betting Rules

For sports betting, each sport and market category has its own detailed rules. If a match is cancelled or postponed, the original stake is refunded. Odds in live betting are subject to change and betting may be temporarily suspended at times.

Prohibited Activities

The following activities are strictly prohibited on the 3bd games platform:

• Fraud, deceptive activities, or misuse of software.
• Using multiple accounts with the intent to circumvent bonus conditions.
• Money laundering or suspicious financial activity.
• Attempting to gain unauthorised access to another user's account.
• Any form of manipulation of game outcomes or match fixing.
• Using automated bots or scripts to play games.
• Deliberately exploiting technical errors or bugs.
• Operating an account on behalf of a third party.

If any of the above prohibited activities are proven, the account will be immediately closed and funds may be forfeited.

Account Suspension and Closure

8.1 Account Closure by 3bd games

3bd games may temporarily or permanently close any account in the following circumstances:

• Violation of any clause of these Terms.
• Suspicion of fraud or deception.
• Failure to provide verification documents.
• Order from a court or legal authority.

8.2 Account Closure by the User

Any user may close their account voluntarily. To do so, they must contact the support team via live chat or email. The opportunity to withdraw remaining funds will be provided before the account is closed, provided there are no pending wagering conditions.

8.3 Self-Exclusion

As part of responsible gaming, any user may request to exclude themselves from the platform for a specified period of time. For more information on this, see the Responsible Gaming section.

Limitation of Liability

9.1 Service Availability

3bd games strives to provide uninterrupted service at all times. However, service may be temporarily disrupted due to maintenance, technical issues, or unforeseen circumstances. Claims for financial loss arising from such disruptions will not be accepted.

9.2 Third-Party Services

3bd games will not be directly liable for errors or delays in third-party services such as payment processors or game providers. However, efforts to assist in resolving such issues will continue.

9.3 Gaming Losses

Responsibility for financial losses incurred through gaming lies entirely with the user. 3bd games does not guarantee the outcome of any game and no compensation is provided for gaming-related losses.

Privacy and Data Protection

3bd games takes the protection of users' personal information very seriously. Our site uses SSL encryption and modern security technology. To learn about our detailed process for collecting, storing, and using data, please read our Privacy Policy, where all aspects of data protection are described in detail.

10.1 Use of Information

User information is used solely for account management, identity verification, payment processing, and fulfilling legal obligations. Information is not sold to any third party without the user's consent.

10.2 Cookie Policy

The platform uses cookies to function properly and to improve the user experience. Cookies other than essential ones can be controlled by the user.

Responsible Gaming

3bd games believes that gaming is a form of entertainment and is never a solution to financial problems. We encourage users to play within their limits.

11.1 Setting Limits

Users can set daily, weekly, or monthly deposit and betting limits on their account. Once set, these limits take effect immediately, but increasing them requires a 24-hour delay.

11.2 Support Resources

If you are experiencing a gaming problem, it is important to seek professional help. Our Responsible Gaming section has self-assessment tools and information on support organizations. We ask all users to follow the 21+ age limit and maintain healthy gaming habits.

Changes to Terms and Conditions

3bd games may change any part of these terms and conditions at any time. Users will be notified of significant changes via email or platform notifications.

12.1 Effect of Changes

Updated terms and conditions take effect from the date they are published. Continued use of the platform after any changes will be considered acceptance of the new terms. If you do not agree to the new terms, you have the option to close your account.

Contact & Dispute Resolution

13.1 Support Contact

3bd games provides support 24 hours a day, 7 days a week via live chat and email in both Bengali and English. All complaints and inquiries should first be submitted through these channels. For answers to common questions, also check our Frequently Asked Questions (FAQ) section — it has direct answers to many common queries.

13.2 Complaint Process

After a complaint is submitted, 3bd games will investigate within a reasonable time and communicate the outcome. The complainant's account may be subject to temporary restrictions during the investigation.

13.3 Learn More About the Site

To learn more about how the 3bd games platform operates, its mission, and its service philosophy, please read our About Us page.